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		QUESTIONS & ANSWERS Below is a list of common questions we receive. If you have any other queries that are not answered here please contact us. How does tennisbiz work? Tennisbiz is the most flexible and comprehensive class management software product available. There are three different editions of tennisbiz designed to suit your business's size and needs. Whichever edition of tennisbiz suits your needs, you can feel safe in the knowledge that your data is 100% secure and you have the benefit of using the latest version of our industry leading software. Which setup is right for me? This depends on your needs, business size and the features that are important to you. Because tennisbiz is such a flexible application, you can set it up to run from one computer only, to having access from any location you wish. The different setup models of tennisbiz are detailed below. Personal Model: This model of tennisbiz is installed on your laptop or desktop PC and can only be used on that computer. This is the traditional way of software being installed and used. It's perfect for a single coach business or where only one or two users are required. Business Model: This model, like the personal model, is installed on your computer. Once setup, you are able to access tennisbiz from any computer via an internet connection. This provides the option to install and use tennisbiz on any computer you wish. Instead of being chained to only one computer, be it at your coaching venue or home, you and your staff now will be able to enjoy the flexibility of working from any location at any time you choose. There is no fear of losing data if your computer crashes and your files are lost from your hard drive. All of your business data is backed up daily on your network computer server. Enterprise Model: Perfect for larger businesses who would like the flexibility to host their own server. This model allows for all the features of our business model but using your own server which we setup for you free of charge. Why use our Business Model? Tennisbiz is the first and only software product to bring 21st century business software technology to the tennis industry. Large corporations have been using this model of software for years because of its added security and the enormous amount of flexibility it provides. The technology we are using is the same as all major corporate systems used today. Can I try it before I buy it? Your first 30 days use of tennisbiz is FREE. You also receive 60 days of FREE telephone and email support. In this time you can make sure that tennisbiz is right for you. If you are not completely satisfied with the software, you never have to pay a cent. It's that simple. How secure is my data? Your business information is your biggest asset and you rely on it every day. When you choose software, you need to make sure that the security of your data is never compromised. Tennisbiz provides the highest level of security. As a result of this we give a 100% data safety guarantee. Can I transfer my current business data into tennisbiz? Yes, we provide a data transfer service at no charge. We are able to import your business information into tennisbiz for you if it's in a CSV (Excel) file format. This allows you to start using tennisbiz to improve the administration of your business as soon as you sign up. Please contact us for this service. Does tennisbiz interface with other financial programs? Yes. Tennisbiz can export your data as a CSV (Excel) file which can then be imported into any financial program. What payment options do I have? Tennisbiz is a software package that can be purchased via two different payment options. Please view our Purchase page or call +61 3 9001 9791 for more information. Can tennisbiz be used on an Apple Mac? Yes, but only if you install the Windows operating system on your Mac first. Tennisbiz has been developed as a Windows only application. Please click here for more information about running Windows on a Mac. If you have a question that is not answered above please contact us. Please click here to read our terms of service.

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